COVID-19

INFORMATION ABOUT COVID-19 AND Catamount Mountain Resort

Catamount Mountain Resort Covid-19 Prevention Statement

COVID-19 and the risk of viral contamination have fundamentally changed the recreation industry and we have been planning accordingly. As we start looking beyond the immediate crisis, it’s clear people are yearning for human connection and a return to the activities they love. We believe that we can satisfy that need for connection and recreation while maintaining a healthy distance from each other. In order to achieve that balance, it’s important to have a clear set of principles, guided by core values. These include:

  • Our commitment to our team members safety 
  • Provide an experience that brings people together in healthy ways
  • Commit to doing the right thing

Seasonal Update: 

2022/2023 Season Covid-19 Guidelines

The ongoing and evolving Covid-19 pandemic will continue to have impacts on our daily operations for winter 22/23.

First and foremost, please stay home if you had close contact with a person confirmed to have Covid-19 or in the past 48 hours experienced any of the following symptoms: cough, fever, shortness of breath or difficulty breathing, fever (>100.4°F / 38°C) or felt feverish, chills, muscle pain, sore throat, or new loss of taste or smell.

Please be aware that we intend to comply with all Local, State and Federal requirements and as such, any and all of our Covid-19 requirements are subject to change. 

Mask Requirements

Per the CDC, mask are no longer required in/outdoors.

Outdoor Operations

Lift attendants will load each chair at full capacity. Guests are encouraged to purchase summer adventures, winter lift tickets, lessons, rentals, etc. online and in advance as capacity may be restricted on peak days. For winter, guests can utilize On-line ticket Pick Up Boxes located at the resort to print lift tickets (aka Direct to Lift Passes).

Lodges & Dining

Our lodges are open! For the winter, we ask that you limit your time in the lodge during peak periods to allow as many guests as possible the chance to eat and warm up. We encourage you to continue to use your vehicle as a “base lodge” and to gear up in your vehicle and keep your personal belongings in your vehicle. There is limited bag storage and bags are not allowed on tables in any of the lodges.

Learn more about our food options here!

 

COVID Cancellation Policy for Summer

If you or a member of your party has tested positive leading up to your activity date, we request that you notify customer service as soon as possible. Depending on the trip date, we will offer you the option to either rebook or get a credit to come back and enjoy the adventure at a later date. 

Cancellation Policy for Winter

Online tickets, rentals and lessons purchased are date specific and nonrefundable. Tickets and services unable to be used on the designated day of issuance at purchase may be used on another day during the 22/23 winter season. Guests will be responsible for any difference in the ticket price for rescheduled days and a $20 change fee will be applied to each ticket (or once to move an entire online order in need of a change). Rescheduling of tickets and services must take place before the close of business the day prior to the originally purchased day of use by calling 413-518-3200. All unused tickets and services will expire at the end of the 22/23 season.

Click here to learn more about our Policies

 

 

Newsletter Sign Up